Payments and e-signature inside the account record.
Every deal can now be signed, invoiced, and paid without leaving the record, and customers get a WhatsApp channel straight to the account instead of a side conversation.
Two-party e-signature on contracts
ACCOUNTSContracts attached to an account can now be signed by both parties through a signature-pad flow, with the signed document kept on the account.
Payment collection on the account ledger
PAYMENTSCollect payment with an online link or record it manually offline, including fee waivers, all logged straight to the account's transaction ledger.
WhatsApp chat on the account record
ACCOUNTSMessage a customer directly from their account using a 24-hour session window, with automatic fallback to an approved template outside that window.
Automatic campaign attribution
CAMPAIGNSLeads created through a tracked webhook are attributed to their campaign automatically, so ROI reporting doesn't depend on someone tagging the lead by hand.
Communications log
COMMUNICATIONSAdmins can see every email and WhatsApp message the CRM has sent, with delivery status, in one place instead of checking each provider separately.
Custom fields and account health score
CONFIGURATIONDefine custom fields per account stage and tune the weighting behind each account's health score to match how your team actually judges risk.
Invoice tax totals on mixed-currency line items
PAYMENTSInvoices generated from a deal with line items in different tax presets could show an inconsistent total. Totals now reconcile correctly on generation.
Verified payment webhooks
PAYMENTSCashfree and Razorpay webhooks are now signature-verified before a payment or invoice status is updated, closing a spoofing gap in automated payment callbacks.
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