Client approval chains, data migration, tablets, and tighter access to margins.
Clients approve proposals, contracts and project work step by step in the client portal, and you can move your data into Worxley from CSV and Excel exports. Worxley now fits tablets, AI assistants need a separate permission before they contact your customers, and industry packs keep cost and margin fields to the roles that should see them.
Client approval chains
CLIENT PORTALSend a proposal, contract or project item through a chain of approvers on the client's side. Each person approves in turn in the client portal, every decision is logged with who made it and when, and workflows can start when a chain is completed or rejected.
Proposals the client decides on
PROPOSALSSend a proposal from the account, revise it and send it again, and record the client's decision when they answer by phone or email instead of in the portal.
Data migration
DATA IMPORTMove accounts, contacts, leads, deals, products, tasks, notes, meetings and custom-object records into Worxley from CSV and Excel exports. A step-by-step wizard matches your columns, checks every row before anything is loaded, and links the records to each other.
Worxley on tablets
APPEvery page now fits a tablet: headers wrap, sidebars slide over the page, boards offer Move to… and tables scroll within the page. On a phone, Worxley says it's available on tablet and desktop.
Your own sidebar
WORKSPACESReorder your sidebar's sections, add your own, and rename or hide items. Admins can set up the sidebar for everyone in a workspace.
Healthcare beds, theatres and lab orders
INDUSTRY PACKSHealthcare adds a bed board for admissions and discharges, operating theatres booked against their working hours, lab orders and patient numbers. Convert to patient turns an enquiry into a patient with the lead's details.
Records that set themselves up
INDUSTRY PACKSIndustry pack records number themselves, fill in values from the record you link (an admission's ward from its bed), check bookings against working hours with a Book anyway option, and show headline numbers on their dashboards. A won deal or a converted lead can open the work it leads to, such as a trip or an engagement, with its values carried over.
Checklist documents on the right record
INDUSTRY PACKSA document a checklist asks for can now be uploaded on the record the checklist is on, such as the seller's passport on a property listing or a patient's photo ID on a claim.
On error routes in workflows
WORKFLOWSConnect a step's On error handle to a Catch Error step and a failed step carries on there instead of stopping the run. The Inbound WhatsApp trigger can now run on accounts as well as leads.
Excel or CSV exports
EXPORTSEvery export dialog lets you choose Excel or CSV.
A separate permission to contact customers
WORXLEY AIAI assistants connected to Worxley over MCP, such as Claude and ChatGPT, need their own permission, unticked by default, before they send emails or WhatsApp messages, add people to sequences, start calls, send portal invites or contracts, or reply to a customer on a ticket. Anything that contacts a customer comes back as a preview first.
Record quick view
RECORDSOpening a record shows its name as the title, a compact list of its fields in sections, when it was last updated, and folds empty fields away until you want them.
Page headers
APPHeaders show where you are as Parent › Title with the page's icon first, and each page switches its views from a menu in the header.
Everything follows your text size
APPRows, buttons, icons and tiles now scale with your text-size preference, not just the text. Lists reorder by drag and drop, on touch screens too.
Industry packs re-checked
INDUSTRY PACKSTourism, IT Services, Professional Services, Digital Marketing, Healthcare and Real Estate were each re-checked end to end in every regional edition, with fixes from customer test runs.
Forecasting
FORECASTINGTeam leads can edit a rep's quota again, a rep's deal list scrolls with the page, and deals left out of the forecast read Omitted.
Numbers and dates
RECORDSNumber fields keep their decimals, dates can be typed, and a new line's date starts blank.
Payment gateway settings
PAYMENTSThe payment gateway settings page opens again.
Margins kept to a permission
INDUSTRY PACKSCost, margin, fee and commission fields in Digital Marketing, IT Services, Professional Services and Tourism are kept to roles with the new margin permission and to admins, instead of to any role with "manager" in its name.
Admin-only pack changes
INDUSTRY PACKSInstalling an industry pack, loading sample data, and deleting or retyping a clinical or protected field now need an admin.
Second-person approval for AI agents
WORXLEY AIWhoever built or published an AI agent can't approve its proposals; another approver who can open the record decides.
Records follow your access
ACCESSPayments and their exports, private notes, account timelines and a teammate's activity feed show only what you are allowed to see.
You've seen what's new in Worxley. Now try it for yourself.
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